“We engineered Darwin to be smarter, cloud-based, secure, flexible, and unimaginably efficient,” said Jason Borschow, Abarca’s Chief Executive Officer. “We are thrilled to be providing CSM with customized solutions that deliver streamlined operations, business-changing analytics and better member experience.”
CSM, headquartered outside of Philadelphia, is a privately held, physician-led, full-service pharmacy benefit manager specializing in workers compensation programs. CSM’s mission is to bring its customers innovative technology and adaptive solutions through a clinical lens. CSM is proud to be a woman-owned-and-run business. As the only physician-built PBM, CSM is clinically focused and committed to improving patient outcomes and supporting evidence-based care. CSM works to ensure medication use is clinically appropriate, safe, and cost effective.
Darwin integrates claims processing, pharmacy network, prior authorizations, formulary management, regulatory compliance, rebate management, and other critical PBM work streams into a single, fast, friendly interface. Abarca’s solution to support CSM’s First Fill program allows the capture and processing of the first script and beneficiary information, real time, even before compensability is determined. Abarca developed this and more custom solutions, implementing CSM on Darwin in under 60 days.
“This is one of the smoothest implementations I’ve worked on” said Jennifer M Dragoun, MD, CSM President and CEO. “Abarca, offers the depth and flexibility needed to deliver on the CSM commitment. The result of our effort is a more highly managed drug spend, that decreases financial risk for our customers while improving patient outcomes.”
“Flexibility isn’t something people expect from PBM their platform, and we don’t believe it needs to be this way,” concluded Borschow. “Darwin ends the drains on accuracy, productivity, and morale and we are proud to partner with CSM to provide a much higher level of service to its clients’ members.”
DuartePino is a management advisory firm that combines in-depth customer knowledge with practical expertise in marketing to help clients create sustainable business growth. We can provide your organization with a fresh perspective, a proven process that invests in the outcome, and the tools for successful execution. From Fractional CMOs to business advisors, contact us to learn how our team can help with growth strategies for your organization.