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Abarca Earns Top Score On Global Employee Engagement Survey

  • Writer: DuartePino
    DuartePino
  • Oct 4, 2021
  • 2 min read

Updated: Jun 8


94% of employees feel Abarca values diversity


SAN JUAN, PR -- Abarca, a pharmacy benefit manager (PBM) that is disrupting the industry with a new approach to technology and business practices, has earned top scores on a global employee engagement survey from Kincentric, an international HR and talent advisory firm. Based on these results, Abarca has also been named among the top employers in Puerto Rico for the second year in a row.


“Abarca is more than a company; we are like family,” said Mercibel Gonzalez, Vice President of Talent Strategy at Abarca. “We believe that our powerfully positive culture is our biggest asset—and this feedback from our employees proves it.”


This in-depth internal survey is used to evaluate organizations worldwide on employee engagement, business agility, leadership, and talent focus. Among other findings, Abarcans responded that:


- 88% would not hesitate to recommend Abarca to a friend seeking employment.

- 94% feel the organization values diversity.

- 90% would describe the organization as caring/people-oriented.

- 90% would describe the organization as purpose-oriented/socially responsible.

- 89% feel encouraged to suggest improvements to serve external customers better.


Founded in San Juan more than fifteen years ago, Abarca now has nearly 500 employees working across the United States. To meet the demand for its technology, clinical and operational expertise, and straightforward approach to business, Abarca has more than doubled its team size in the last three years and continues to grow.


“Abarca has grown tremendously over the last fifteen years, both in terms of size and the impact we have had on the market,” said Gonzalez. “But our company was founded to deliver a better way, and we’re just getting started.”


To learn more about Abarca, visit abarcahealth.com.

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